Who are we?


Community Connections Support Services is a private agency directed by Brian and Jackie Burnham, holds a current CARF accreditation and is in excellent standing within its communities. Community Connections was established in 1991 and has been providing exceptional support to people living with a disability since that time.

We offer supports in the Central Okanagan, West Kootenays, and East Kootenays.  Services available include Home Share Coordination (all regions), Residential Support (West Kootenays) and Community Support (West Kootenays).  Our community support services are often based on social and recreational opportunities for the individual.  Our residential support services offer 24-hour one-on-one support to people in their homes.

Management Support Team:

Brian Burnham
Director of Operations
250-491-2907 or toll free 1-888-491-2907
Email:  brian@commconn.ca

Brian has been with Community Connections since its inception in 1991.  He has a background in Psychology and holds an undergraduate degree from the University of British Columbia and a Masters degree in Leadership and Training from Royal Roads University.  Brian has over 25 years of experience in the human services and has supplemented this with training specific to employee development, resource development, accounting and financial management, personnel, group dynamics as well as a whole range of support strategies and techniques with regard to providing world class supports for people who live with a disability.  He has a commitment to building great teams by bringing together groups of talented, dedicated professionals around the people we are privileged to serve.

Jacqueline Burnham
Director of Strategic Management
250-491-2907 or toll free 1-888-491-2907
Email:  jacqueline@commconn.ca

Jackie has been with Community Connections since 2005 and has worked as Support Worker, Senior Support Worker, Community Support Worker and Quality Assurance Manager with the agency and is currently its Director of Strategic Management.  She brings with her a background in Psychology, Accounting and has worked in the human services field since 1990.  Jackie also received a BA with distinction from Royal Roads University in the field of Justice Studies.  She has been responsible for leading teams in several agencies to achieve CARF accreditation and is committed to assisting Community Connections Support Services to maintain its person-centered focus while delivering a high level of accountability.

Joanne Walker
Operations Manager
250-491-2907 or toll free 1-888-491-2907
Email:  joanne@commconn.ca

Joanne joined the Community Connections team in 2012 and came with an extensive background in legal administration.  Her exceptional skills in organizational management and analysis has revealed her inherent human service values and interest in being accountable to those we support and employ.  Joanne has been instrumental in helping to create and maintain our agency’s continuous quality improvement systems and is a valued member of our team.

Vivienne Prather
Service Coordinator, Residential Support (West Kootenays)
Email:  viv@commconn.ca

Viv has worked front-line with CCSS since 2004 as a Support Worker, Senior Support Worker, Health & Safety Officer, and Health & Safety Coordinator.  After raising her children, she graduated with honours from the Human Service Diploma Program with excellence in Woman’s Studies and Psychology.  Previous work experience includes transitional supports to women who experience violence and their children, teaching English, and career development.  Her education and experience brings a sociological, person-centred, and experiential perspective to her current responsibilities to the team as Residential Service Coordinator in the West Kootenays.

Anshulee Jamwal
Service Coordinator, Community Support & Residential Support (West Kootenay)
Email:  anshulee@commconn.ca

Anshulee has been part of the Community Connections team since 2014 as a Residential Support Worker, Community Support Worker and Senior Support Worker.  She holds a Masters Degree in English and has completed training in Early Childhood Education and Special Needs Education.  Anshulee’s education and experience complement her person-centred philosophy of providing support and she excels at leading teams to assist those we support to reach their fullest potential and realize their personal goals.


Jane Fedyk
Quality Assurance Manager
250-491-2907 or toll free 1-888-491-2907
Email: jane@commconn.ca

Jane joined Community Connections Support Services in 2015 working in the Home Share program, and is currently the agency’s Quality Assurance Manager.  She comes to CCSS with a diverse and extensive background in the community living field.  After completing her Bachelor of Arts degree at UBC Okanagan,  Jane followed her passion for social justice and advocacy in a variety of roles, having experience in direct service delivery for individuals and groups, program development and coordination, and application of CARF standards to continuous quality improvement framework.  Jane became a certified Nonviolent Crisis Intervention Instructor in 2013, and she has enjoyed the exchange of experiences and ideas that occurs in teaching NCI to others.

Lindsay Peabody
Service Coordinator, Home Share Services (Central Okanagan, East and West Kootenay)
Email: lindsay@commconn.ca

Lindsay joined Community Connections Support Services in 2011 as a Home Share Coordinator. Her strong leadership skills and exceptional work ethic led to her promotion to Senior Home Share Coordinator and ultimately to her current position as Service Coordinator for Home Share Services in the Central Okanagan and East and West Kootenay regions. Her nursing background and her obvious passion for being of service to others reflect her interest in assisting others to grow and achieve their personal goals. Lindsay’s strong organizational skills and her ethical and values-based approach provide the tools and framework to assist those we support, and their caregivers, to achieve success.

Connect with us!

phone     250-491-2907
fax            1-866-728-2938
toll free  1-888-491-2907
email      mail@commconn.ca
web         commconn.ca


Unit 236
9- 3151 Lakeshore Road
Kelowna, BC V1W 3S9

West Kootenay
15B View Street
Nelson, BC V1L 2T9

East Kootenay
RPO PO Box 20004
Tamarack Mall
Cranbrook, BC V1C 6K5

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