Justice & Diversity

Community Connections Support Services envisions a vibrant and inclusive society that embraces equality and diversity by promoting racial and LGBTQ2S+ justice and eliminating discrimination for all.

We acknowledge the land that we live, work, and play on as the traditional territories of the Okanagan, Ktunaxa, and Sinixt Nations.

Mental Health First Aid

Virtual Training

Mental Health First Aid

The Mental Health Commission of Canada reports that one in every five Canadians experiences a mental health problem within a given year. While we often know a lot about physical illness, there tends to be less knowledge about mental health or substance use problems. This lack of understanding leads to fear and negative attitudes towards individuals living with these problems. It prevents people from seeking help for themselves and from providing appropriate support to people around them.

What is Mental Health First Aid? This virtual certified 9-hour training course is a program of the Mental Health Commission of Canada. Participants will learn how to:

  • Recognize signs that a person may be experiencing a decline in their mental well-being or a mental health or substance use crisis
  • Have conversations that encourage a person to:
    • talk about their mental well-being
    • discuss professional and other supports that could help with recovery to improved mental well-being
    • reach out to these supports
  • Assist in a mental health or substance use crisis situation
  • Check in with one’s own mental well -being and take action as needed

Course consists of 3 modules and will include discussion, videos, and scenarios

Module 1: Introduction to MHFA – Self Directed (approx. 2 hours)

  • Introduction to the course
  • Introduction to MHFA actions
  • After registration, participants will be given a unique, individual code that will allow access to this module and will receive the MHFA Participant Reference Guide that outlines MHFA actions for developing mental health and substance use problems and mental health and substance use crises. Please note that the self-directed Module 1 does not have to be completed in one sitting, but it must be completed before attending Modules 2 and 3

Module 2: MHFA for Declining Mental Well-Being – Virtual Classroom Model (3.5 hours)

  • Practice applying MHFA actions to situations of declining mental well-being
  • Guidelines for MHFA conversations with people from diverse cultures and members of the 2SLGBTQ+ community

Module 3: MHFA for Crisis Situations – Virtual Classroom Model (3.5 hours)

  • Discussion on using MHFA actions for self-care
  • Practice using MHFA actions in crisis situations

Available dates and times:

Module 2 – Thursday, June 8 – 9:00-12:30 PST

Module 3 – Friday, June 9 – 9:00-12:30 PST


Participants must complete the self directed 2-hour Module 1 before attending the virtual Modules 2 and 3. Attendance is required at both virtual modules in order to receive a certificate. Participants must have access to Zoom (zoom meeting ID and password will be given after registration) and a computer with microphone capabilities. A working camera is highly recommended.


Cost is $225.00 per person and includes a certificate of completion. Please note that each session is limited to 15 participants and spaces fill up quickly. To register or for more information, please call or email:

Lori Veltkamp 403-942-5250 Email: loriveltkamp@mentalhealthready.com


CSSHSA Webinar

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Webinar #8 (01-June-2023 10AM-12PM)

  • Bill Dyer, Director, Reducing Poverty Initiative – National Institute of Disability Management and Research (NIDMAR)
  • Stephen Symon, Manager Client Services, RTW Consultation and Education Services – WorkSafeBC

Over the past three years in the community social services (CSS) sector, WorkSafeBC injury time loss claims have reach historical levels.  The Association is pleased to present the CSS Disability Management & RTW Webinar for the sector at no cost to participants on June 1, 2023, from 10 am to 12 pm.  

The Disability Management will capture the steps – components to consider when creating your organizations disability management program, “The Coles note – how to.” While the Return to Work and Recover and Work: Importance of Early Intervention and Introduction of Bill 41 (Return to Work and Other Duties in Relation to Injured Workers).

We are delighted to have seasoned speakers Bill Dyer and Stephen Symon.  This webinar is building on previous presentations and will be providing key information to support employers and workers.  Please register quickly at the link below.  Thank you.Participant Range:

 500 Max. (Limits on organization number of participants)Participant Admission:

 Free / No CostRegistration Link:


Workplace Mental Health BC

Looking to learn more about mental health – here are some free webinars/workshops that you can attend through Workplace Mental Health BC: https://www.workmentalhealthbc.ca/resource/article/css-upcoming-webinars

WEBINAR: The Stories We Tell Ourselves – Strategies for Overcoming Imposter Syndrome

Thursday, May 25  | 11:00AM till 12:15PM | REGISTER

Gain the tools to conquer self-doubt and and rewrite your story in this empowering workshop on unmasking imposter syndrome

Imposter syndrome refers to a psychological phenomenon where individuals hold the belief that they are undeserving of success, persistently plagued by feelings of inadequacy and self-doubt about their intelligence, skills, or competence. It is often described as feeling like a fraud who achieved success through luck and fear being exposed.

This workshop delves into the essence of imposter syndrome, exploring its distinct types and offering practical strategies for overcoming self-doubt.

Over the span of 75 minutes, participants will:

  • Learn to recognize imposter syndrome in themselves and their colleagues.
  • Understand the connection between avoidance, overworking, and imposter syndrome.
  • Examine the narratives we tell ourselves that perpetuate self-doubt.
  • Harness the power of self-compassion to combat imposter syndrome.
  • Discover effective coping strategies for dealing with imposter syndrome.

Participants will also have the opportunity to discuss their personal experiences with imposter syndrome and its triggers.

This workshop welcomes individuals who are interested in understanding and addressing imposter syndrome, as well as Federation members seeking ways to navigate imposter syndrome and the accompanying unhelpful thoughts and emotions.

Information about May 26 Home Sharing Support Society Open House

Information about May 26 Home Sharing Support Society Open House

Dear home sharing coordinators and home sharing providers –
CLBC wants to provide you with information about the new Home Sharing Support Society of BC first open house on May 26.
The open house is for supported individuals, families, home sharing providers, agency coordinators, funders and others connected to home sharing.
Details can be found here: https://www.communitylivingbc.ca/homepage-news/information-about-may-26-home-sharing-support-society-open-house

May 2: CLBC Update re: Final Covid-19 Call for Individuals and Families


Dear self advocates and family members –

Please join our final COVID-19 update call on Tuesday, May 2, from 12 – 1 p.m. (Pacific Daylight Time) to receive the latest health and safety information from Dr. Daniele Behn Smith, Deputy Provincial Health Officer. The link for this call is found below.

When: Tuesday, May 2, 2023
Time: 12 – 1 p.m. Pacific Daylight Time

Speakers on this call will include:

  • Michael J. Prince, Call moderator and Chair, CLBC Board
  • Ross Chilton, CEO, Community Living BC
  • Dr. Daniele Behn Smith, Deputy Provincial Health Officer

Please send your questions about COVID by noon on Friday, April 28 to CLBCInfo@gov.bc.ca with the subject line: MAY 2 COVID CALL.

This meeting will be on the Microsoft Teams (MS Teams) platform so that participants can hear and see the speakers. People will also have the option to call in with a telephone. Please use the following MS Teams link or call-in telephone numbers to join the call:

Join on your computer, mobile app or room device

Click here to join the meeting
Meeting ID: 223 968 016 450
Passcode: hUdfCu
Download Teams | Join on the web

Or call in (audio only)

+1 778-401-6289,,169475324#   Canada, Victoria
Phone Conference ID: 169 475 324#
Find a local number | Reset PIN
Toll-free (audio only): 1-888-600-3289
Learn More | Meeting options

If you have questions or would like to receive an information sheet with instructions on how to use MS Teams, please contact CLBC.Events@gov.bc.ca.

For the latest information from CLBC, please visit our COVID-19 webpage for individuals and families here

Satisfaction Surveys 2023

Every year CCSS likes to check in with Employees, Persons Supported and Home Share Providers on our services provided, receive feedback and gain insight into what we can improve on as an agency.

Please feel free to complete the Satisfaction Survey to provide information and feedback to CCSS on their services. Click on the corresponding link below:

Employees: https://docs.google.com/forms/d/e/1FAIpQLSel7Lj_TjRq-Qgt_39THudMaPqRZNu8B0bEdvUubuMoFhAMlA/viewform?usp=sf_link

Persons Supported: https://docs.google.com/forms/d/e/1FAIpQLSesrEoOE_PS11ILiDB5YHL-wp_szXjZd_y5dZkon-Ivfdn3Qw/viewform?usp=sf_link

Home Share Providers: https://docs.google.com/forms/d/e/1FAIpQLSdKNK3MUr5nklIyUQebbPwDn7ksr_RNDN2Z47f5JlriPttlJQ/viewform?usp=sf_link

Thank you in advance for completing this years Satisfaction Survey.