VIDEO: Transit Training

Hey everyone, the City of Kelowna has released an on-demand video that helps viewers learn how to take transit within the Kelowna Regional Transit System (Lake Country to Peachland). It covers how to access and use fares, board and ride the bus, read schedules and use trip planning tools. You can access the free video by filling out an online registration form at smartTRIPS.ca.  Registration ensures their staff can provide essential additional resources and a complimentary transit fare product.

Here is some more information from the City:

The video is part of a suite of public education materials created for the City’s pilot Transit Travel Training Program. Offered by the City of Kelowna in partnership with BC Transit and Central Okanagan Public Schools, the program is made possible with grant funding provided by the BC Ministry of Health. The pilot aims to test a program delivery model to reduce barriers that youth and older adults may face in taking transit. 

For more information about the program, visit smartTRIPS.ca, email events@smartTRIPS.ca or call 1-800-469-7830. 


Grocery Shopping Support – COMMUNITY CARE

Hey everyone, there is a Shop-by-Phone program available in Kelowna in partnership with Save-on-Foods (Mission) offering weekly service to Community Care clients who need help with grocery shopping and delivery.

Check out their brochure (below) and contact Neda (Volunteer Services Coordinator – Central Okanagan) if you have questions or are interested in obtaining a referral: 250.980.1558.

Your Right to…Vote


Hey everybody, we are celebrating rights (and responsibilities) this month! Today’s post is about VOTING. You can register to vote in BC if you are:

  • 18 or older by General Voting Day (Oct. 24)
  • a Canadian citizen, and
  • a BC resident for the past six months as of General Voting Day (Oct. 24)

While Election Day in BC is coming up next Saturday (Oct. 24), in many places advance voting starts TODAY (Oct. 15)! If you plan to vote, check out what political parties say they will do about issues you care about. For example, the BC Special Olympics focused in on health care, check out this article for more information. Inclusion BC wrote to the political parties to find out what their plans were, check out their questions and issues here. You will need to decide which political party you will vote for in the election.

When you have decided who you will vote for, you will need to know where to go to vote. Find the place you will be voting (either in advance, or on Oct. 24) on the Elections BC website.

You will need to bring some specific items with you when you go to vote. You might want to get the items together in advance (i.e. your ID, a mask, etc). If you aren’t sure what you need, there is more information in this Elections BC voter guide.

Most importantly, if you’re planning to vote… ask for help, if you need it! Here are some ideas of who you could talk to and ask for help:

  • Your family or your friends
  • Your support worker or your home share provider
  • People you know at your church or in your neighborhood

When you’re making your plan to get out there and vote, you might need to know what help is available at the voting station. You can find information about what help is available on this Elections BC webpage.

Elections BC also has a webpage all about keeping healthy and safe while you vote — check it out here.

Happy voting!

Have Your Say In…Parking

Hey everyone, have your say in accessible parking in Kelowna and enter to win a $50 gift card to a local business:

The City is reaching out to accessible parking users to take a survey and share their experiences using City of Kelowna accessible parking stalls. Survey feedback will be used to create a new accessible parking program and respondents can enter to win a $50 gift card to a local business for their participation.

“We completed the Downtown Area Parking Plan last year and during that process we heard from residents that there are barriers to accessible parking in Kelowna,” says Andrew Rolston, Parking Operations Coordinator. “This survey will help us understand more clearly what those barriers are and what solutions users would prefer.”

The survey is open to anyone who regularly uses or has used accessible parking stalls in City owned parking lots and on-street parking, for themselves, friends, family members or clients. The survey is open until 4 p.m., Oct. 20.

To take the survey, go to https://getinvolved.kelowna.ca/. To check out a map of accessible parking stalls, go to https://www.kelowna.ca/roads-transportation/parking/find-parking.

Have Your Say In…Transportation!

Over two years in the making, the draft plan for transit in the Central Okanagan is published – have your say! The draft was prepared by The Sustainable Transportation Partnership of the Central Okanagan (STPCO), a group of Kelowna, West Kelowna, Lake Country, Peachland and Westbank First Nation officials.

Give feedback and engage in how you want your transportation needs met in your community here!

The West Kootenays are also planning for the future of transit – check out their plan’s webpage!

You can also give feedback about West Kootenay and Kelowna Regional Transit services online.

WE HEARD YOU: Did you know…?

Each year we send out a survey and ask for your feedback. Last spring, we asked you two questions about your quality of life in your community:

  • How could all services in your town better meet your needs?
  • Is there anything that you would like to see in your community that speaks to your interests?

We got back lots of ideas about services, about recreation, and about transportation. Thanks!

Since we looked at the ideas and suggestions we got back, it seemed to us that people might not know that their communities are working hard to meet these needs – so we thought we would share what we know is currently going on.

Here is some information about what’s going on in the Okanagan, and in our Province:

Here is some information about what’s going on in the Kootenays, and in our Province:

Check it out! Feel free to pass along to others.